Main responsibilities:

• Preparing coffee, matcha, and beverages according to Heyday standards

• Managing the establishment

• Achieving results

• Monitoring service, quality, and speed of work

• Monitoring feedback and working with it

• Organizing the team during shifts

• Cashier duties, working with POS, and daily reporting

• Receiving deliveries, inventory accounting, and warehouse organization

• Maintaining the atmosphere — music, cleanliness, mood, energy

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What we expect from the candidate — a set of management skills that distinguish a barista-manager from an ordinary shift manager.

1. Financial management

• Understanding of P&L structure: expenses, food costs, personnel, rent, margins

• Knowledge of the break-even point and the impact of each day on the result

• Accounting for expenses, purchases, inventory, write-offs

• Ability to prepare a short monthly report

2. Systems and standards

• Working with updated checklists (opening, closing, cleanliness, equipment)

• Compliance with SOPs for the bar, kitchen, and service

• Use of digital control tools (Notion, SafetyCulture, etc.)

• Maintaining a schedule of cleaning, deliveries, and inspections

3. People and team

• Scheduling, assigning roles

• Motivation and regular feedback

• Conducting short one-to-one meetings with staff

• Adaptation and training of new employees

4. Communication and process control

• Daily communication with the owner or operations director

• Daily reports on work, revenue, problems, ideas

• Visual control of the hall — cleanliness, music, mood, pace

• Coordination with marketing and deliveries

5. Interaction with management

• Weekly meetings or short reports with results

• Transparency in key metrics: revenue, average check, expenses

• Understanding of the establishment's goals and direction of development

6. Access and authority

• Right to approve staff schedules

• Right to place orders with suppliers

• Access to POS reports and analytics

• Clear understanding of your area of responsibility

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We offer:

• Full-time employment in Chicago (Wicker Park)

• Fixed rate of $4,000 per month + tips

• Bonuses for results and consistent work

• Opportunity to grow to operations manager or chain manager

• Transparent communication system, standards, modern space, and a fast-paced, driven team