Pay based on experience starts at $17.00 per hr
As a Service Advisor, you will be the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service.
Responsibilities:
Greet customers and provide excellent customer service.
Answering customer questions over the phone or in person about service outcomes and consulting with technicians when necessary
Schedule appointments for automotive repairs and services
Provide accurate estimates for repairs and services.
Upsell additional services or products to customers
Process payment transactions and maintain accurate records
Ordering car parts.
Write repair orders for customers with full transparency of cost and time estimates.
Communicate frequently with Mechanics and Parts to ensure timely completion of work.
Exhibit a positive attitude and strong work ethic with customers and co-workers.
Requirements:
Must be fluent in English. (Ukrainian and Russian speakers preferred)
1.5 years experience in automotive repair or related fields.
Strong mechanical knowledge and understanding of automotive systems
Knowledge of shocks, struts, tire service, brake repair, and transmission services
2. years experience is a plus
Valid Driver's License
Compensation & Benefits:
Competitive and dependent on experience.
Opportunity for growth in the mechanic field
Personal Time Off is available after only 90 days from the hire date
Sick pay
Incentives by means of bonuses, commission, and tips.
Flexible Schedule | Paid Lunch | Uniforms provided
Parts, Service, and Sales Discounts
Closed on Sundays
Overtime available
Shift:
5 days a week: Mon-Fri 8 AM - 6 PM, Sat 8 AM - 4 PM