Strong English Communication

• C2-level English (written and spoken)

• Confident business correspondence with clients, drivers, and internal teams

• Ability to clearly explain instructions and resolve issues

Fast Learner

• Quickly absorbs new processes, systems, and software

• Able to adapt to new workflows in a short time

• Comfortable working with instructions, checklists, and SOPs

High Responsibility

• Takes ownership of assigned tasks

• Follows through until completion

• Reliable with deadlines and schedules

Attention to Detail

• Careful with data, documents, and instructions

• Minimizes errors in repetitive and operational tasks

Stress Resistance

• Remains calm under workload and time pressure

• Able to handle multiple tasks simultaneously

Customer-Oriented Mindset

• Focused on problem-solving rather than blame

• Polite, professional, and solution-driven communication

Technical Basics

• Confident PC user

• Microsoft Office / Google Workspace

• Quick adaptation to CRM, TMS, and dispatch systems