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Tom
Офисная работа
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Service Advisor

Pay based on experience starts at $17.00 per hr

As a Service Advisor, you will be the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service.

Responsibilities:

  • Greet customers and provide excellent customer service.

  • Answering customer questions over the phone or in person about service outcomes and consulting with technicians when necessary

  • Schedule appointments for automotive repairs and services

  • Provide accurate estimates for repairs and services.

  • Upsell additional services or products to customers

  • Process payment transactions and maintain accurate records

  • Ordering car parts.

  • Write repair orders for customers with full transparency of cost and time estimates.

  • Communicate frequently with Mechanics and Parts to ensure timely completion of work.

  • Exhibit a positive attitude and strong work ethic with customers and co-workers.

Requirements:

  • Must be fluent in English. (Ukrainian and Russian speakers preferred)

  • 1.5 years experience in automotive repair or related fields.

  • Strong mechanical knowledge and understanding of automotive systems

  • Knowledge of shocks, struts, tire service, brake repair, and transmission services

  • 2. years experience is a plus

  • Valid Driver's License

Compensation & Benefits:

  • Competitive and dependent on experience.

  • Opportunity for growth in the mechanic field

  • Personal Time Off is available after only 90 days from the hire date

  • Sick pay

  • Incentives by means of bonuses, commission, and tips.

  • Flexible Schedule | Paid Lunch | Uniforms provided

  • Parts, Service, and Sales Discounts

  • Closed on Sundays

  • Overtime available

Shift:

  • 5 days a week: Mon-Fri 8 AM - 6 PM, Sat 8 AM - 4 PM

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https://t.me/rabotausa
$17
За час
Офисная работа
17.09.24
Illinois
3613 N Harlem Ave. Chicago Il 60612
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