Skills

• Scheduling appointments

• Office management

• Records management

• Document control

• Multitasking

• Computer operation

• Microsoft Office (world, excel, outlook)

Working under time pressure English b2/c1 Polish native Spanish a1 Work History Complaints/Administration Specialist Suder&Suder SP Z.O.O, Modlnica, Poland/ Kraków

• Handling complaints

• Settlement of claims

• Contact with manufacturers

• Supervising the complaint process

• Documentation management

• Invoicing

• E-mail and post-complaint service

• Inventory management

• Supervising logistics

Sales Advisor Orange Telecommunications, Krakow, Poland 2021-11 - 2022-05 2020-09 - 2021-09 Expected in 2025-07 2021-07 2020-05

• Individual and corporate customer service

• Contract negotiation

• Selling the company's offers and products

• Handling complaints

• Documentation management

• Support

Multitaskingist Receptionist/Bartender AC Hotel by Marriott, Krakow, Poland - die - die Hotel- Customer service

• Bar and hotel reception service

• Caring for supplies multitasking

• Serving foreign guests

• Conference service Business Expert Global Telemarketing Orange Partner, Krakow, Poland

• Customer service by e-mail and phone (contact center)

• Sale of contracts

• Negotiations

• Take care of good opinion of company

• Solving technical problems

• Making sales plans