Versatile and reliable hospitality professional with over 8 years of experience in customer service, administrative support, and conflict resolution. Proven success in fast-paced environments across NYC and Seattle, including high-volume hospitality and insurance settings. Known for maintaining a calm and professional demeanor under pressure, creating positive guest experiences, and supporting smooth day-to-day operations with strong interpersonal and organizational skills. Recently relocated to Los Angeles and currently seeking new opportunities to bring my skills and energy to the local hospitality scene.