Part‑Time Sales Support Representative
Russian and/or Serbian Speaking Required
Venetian Monument Company/Peter Troost Monument
Venetian Monument Company—a trusted provider of memorial products for over 130 years—is seeking a part‑time Sales Support Representative who is fluent in Russian and/or Serbian. This role is ideal for someone who takes pride in helping families, values attention to detail, and enjoys providing compassionate, high‑quality service in their community.
This position offers stable daytime hours, no evenings, and Sundays off, in a respectful and supportive work environment.
Why This Role Is a Great Fit
Use your Russian or Serbian language skills to support families during important moments
Part‑time schedule with work–life balance
Meaningful work with a company known for tradition, care, and integrity
Supportive team environment with structured training
Long‑term opportunity with a stable, growing organization
Key Responsibilities
Support product and service sales through customer interaction and follow‑up
Enter and track customer orders, contracts, and payment terms in the ERP system
Process internet leads, permits, data entry, and customer correspondence
Assist families and funeral directors by answering questions, recommending products, and finalizing orders
Perform cemetery lot checks, including granite matching, inscription verification, and photos
Communicate and collaborate with funeral directors and their staff
Provide general office and showroom support, including phone coverage and customer service
Schedule
Approximately 24 hours per week
2–3 weekdays, plus every other Saturday (9:00 a.m. – 3:00 p.m.)
No evening hours | Closed Sundays
Qualifications
Fluency in Russian and/or Serbian (spoken)
Office administrative experience
Prior sales or retail experience preferred
Strong customer service skills and attention to detail
Ability to work independently and manage tasks efficiently
Proficiency in Microsoft Outlook; ERP/SAP experience a plus
Clear written and verbal communication skills
Benefits
401(k)
Paid vacation and paid holidays
Dental and vision coverage
Meaningful work supporting families and local communities