Professional Summary

Dependable retail and service professional with experience in fast-paced, high-performance

environments. Skilled in processing transactions, handling cash, using registers, arranging

merchandise, and delivering excellent customer service. Quick learner with strong work ethic,

consistently focused on quality and results. Team-oriented and friendly, contributing to a

positive, respectful workplace culture. English: basic (understand simple instructions and can

provide short answers).

Skills

Display Setup — Order Processing

Customer Service — Loss Prevention

Merchandise Display — Relationship Building

Product Promotions — Product Recommendations

Strong Work Ethic — Quick Learner — Team Collaboration — Positive Attitude

Work History

Floor Care Contractor (Floor Waxing / Maintenance)

Sutter Health Hospital – Sacramento, CA

2025 to Present

 Prepare floors for waxing: stripping/cleaning, surface preparation, application of floor

finish (wax), and final polishing/burnishing.

 Operate commercial floor equipment including Tennant T300 scrubber, B5/burnisher,

side-by-side scrubber, and high-speed machine.

 Work safely with cleaning chemicals and tools; follow hospital cleanliness, safety, and

infection-control standards.

Warehouse Associate (Multiple Roles)

Amazon Fulfillment Center – Sacramento, CA

2024 to 2025

 Worked across multiple warehouse functions (stow, pick, pack, sort) using RF scanners

and handheld devices.

 Met productivity and quality expectations in a fast-paced environment while following

safety procedures and SOPs.

 Cross-trained to support different areas based on daily workload and staffing needs.

Delivery Driver

DoorDash – Sacramento, CA

12/2023 to 2024

 Improved customer satisfaction by ensuring timely and accurate deliveries of products.

 Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping

tools. Maintained strong relationships with clients through proactive communication and

personalized service.

Aluminum Structures Sales Manager

Factory Of Aluminum – Tomsk, Russia

2021 to 2022

 Increased sales revenue by developing and implementing effective sales strategies.

 Built long-lasting client relationships through excellent customer service and consistent

followups.

 Led a successful sales team by providing motivational coaching and performance-based

incentives.

 Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Owner of a Door Company.

Kaleidoscope Of Doors – Tomsk, Russia

2018 to 2021

 Increased customer satisfaction by implementing efficient business processes and

providing exceptional service.

 Developed and maintained strong relationships with clients, resulting in repeat business

and referrals.

 Managed financial aspects of the business, including budgeting, financial reporting, and

tax preparation.

 Implemented marketing strategies to increase brand awareness and attract new customers.

 Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by

team members.

Store Director

Construction Store Doors And Balconies – Tomsk, Russia

2014 to 2018

 Increased store sales by implementing strategic marketing campaigns and promotional

events.

 Enhanced customer satisfaction by ensuring exceptional service, product availability, and

efficient operations.

 Streamlined inventory management processes for improved accuracy and timely

replenishment of stock.

 Developed and managed annual budgets to optimize store profitability while maintaining

high-quality standards.

Education

No Degree: Agronoist

Agricultural University of Tomsk - Tomsk, Russia

Languages

Russian — Native or Bilingual

English — Basic (understand simple instructions; can provide short answers)

Preferred contact: Email or SMS/text (I may be unable to answer calls during work hours)