PROFILE
Effective team player with the ability to collaborate with cross-cultural teams and interact with all organizational layers
Superb communication and interpersonal skills, apt to work with non-technical team
Extremely goal-oriented, always willing to step up and able to think on the fly
Exceptional adaptability, flexibility and faculty to hit the ground running
Accessible leadership with an outstanding work ethic
Ready for relocation to USA
Russian language – Native language
English language – Intermediate
RELEVANT PROFESSIONAL EXPERIENCE
1.Mustafa Oncel Lyceum boarding school of Bugulma
Secondary school teacher
Facilitate the development of students' personalities, t гоalents, and abilities
Foster a common culture among students and expand their social sphere
Organize and oversee the daily routine and leisure activities of boarding students
Collaborate with teachers and parents to ensure holistic student development
Ensure adherence to boarding school rules set by school administration
Organize and supervise daily life and leisure activities for boarding students
Conduct educational activities and programs for boarding students
Develop an annual educational plan for boarding school residents
Teach history and social studies classes for students
Conduct financial literacy sessions as part of a club or extracurricular activity
Create engaging lessons that incorporate historical and social studies concepts with financial education
2. Lyceum-boarding school №1 of Almetyevsk
Secondary school teacher
Foster the development of students' personalities, talents, and abilities
Cultivate a shared culture among students and promote social growth
Organize and oversee the daily life and leisure activities of boarding school students
Assist in establishing and maintaining students' daily routines
Deliver engaging lessons in history, social studies, and financial literacy to students
Integrate financial education concepts into history and social studies curriculum
Liaise with parents to discuss students' progress and well-being
Analyze educational practices and outcomes to identify areas for improvement
Organize activities aimed at fostering personal growth and development among 10th-grade students
3.Tinkoff Bank JSC
Financial sales and service officer .
Provide expert consultation to clients via chat or phone regarding investment products.
Assist clients in navigating broker products and understanding fundamental concepts of the financial market
Offer personalized guidance to clients based on their investment goals and risk tolerance
Address client inquiries and concerns promptly and professionally to ensure customer satisfaction
Stay updated on market trends, investment products, and regulatory changes to provide accurate and relevant information to clients
Collaborate with other departments to resolve complex client issues and enhance overall service delivery
Maintain detailed records of client interactions and transactions for compliance and reporting purposes
4.Pochta Bank JSC
Personal banking accounts officer
Provide expert consultation to individual clients on banking products and services
Accept payments from the public and ensure accurate processing
Perform a range of banking operations, including handling cash transactions, opening/closing deposits, and facilitating foreign exchange transactions
Actively engage in the sale of banking products to clients, leveraging knowledge and expertise to meet their financial needs
Conduct sales activities in a customer-centric manner, avoiding cold calls and unauthorized product solicitation
Maintain compliance with banking regulations and internal policies while executing all duties
Foster positive client relationships through exceptional service delivery and personalized financial advice
5.Financial Corporation Otkritie PJSC
Debt counsellor
Converse with clients via phone for debt recovery and assistance
Set and meet debt recovery targets promptly
Send payment reminders and aid in financial problem-solving
Gather detailed client information for records
Record all client interactions accurately
Work with team to manage distressed assets and solve client issues
Stay updated on debt recovery regulations
Comply with internal policies and legal requirements
Show empathy and professionalism in client interactions
EDUCATION
Master's Degree in Economics field Kazan Innovative University named after V.G. Timiryasov (IEML), Russian Federation
Bachelor's Degree in Economics field Kazan (Volga region) Federal University, Kazan University
COURSES
Brand Manager course
Skillbox (online courses)
Professional retraining courses according to the program: Theory and methods of teaching history and social studies in educational organizations
ADDITIONAL INFORMATION
Languages: English, Tatarian, Russian, Turkish
Hobbies: Reading history, economics, international relation and national safety books.